Domestic Shipping (United States)
We ship all physical orders within the contiguous United States, Alaska, and Hawaii via USPS Ground Advantage — the most affordable and reliable option for our small-batch, handmade pieces.
| Destination | Method | Estimated transit | Cost |
|---|---|---|---|
| Contiguous US | USPS Ground Advantage | 2–5 business days | Free |
| Alaska & Hawaii | USPS Ground Advantage | 5–10 business days | Free |
Free shipping applies to all US orders, including Alaska and Hawaii. No minimum purchase required.
International Shipping
We ship internationally via USPS First Class International. Shipping costs are calculated at checkout based on destination and package weight.
| Region | Method | Estimated transit | Flat rate |
|---|---|---|---|
| Canada & Mexico | USPS First Class International | 7–21 business days | $12.00 |
| Europe | USPS First Class International | 10–28 business days | $16.00 |
| Australia & New Zealand | USPS First Class International | 10–28 business days | $18.00 |
| Rest of world | USPS First Class International | 14–35 business days | $20.00 |
International customers are responsible for any customs duties, taxes, or import fees charged by their country. Verse & Vertex is not responsible for customs delays.
Processing Time
Because every piece is made to order, please allow 2–5 business days for production before your order ships. During high-volume periods (holidays, cultural events), processing may extend to 7 business days. We will notify you if there is a delay.
Tracking
A tracking number is emailed to you as soon as your order ships. Domestic orders are fully trackable via USPS.com. International tracking may be limited once a package leaves the United States.
Lost or Delayed Packages
If your package has not arrived within the estimated window, please email us at support@verseandvertex.com. We will investigate with USPS and make it right. We are not responsible for packages delayed due to carrier issues, weather, or incorrect addresses provided at checkout.